Grievance Tools and Help
CAN is an Independent Peer Advocacy Program which assists consumers with filing formal complaints within the mental health system. If you have issues with your provider, contact CAN and allow our trained advocates to guide you through the process of finding an appropriate solution and treatment plan. If you change your mind and want to work things out another way, CAN will follow your lead. Our advocates will help every step of the way.
August Calendar – Mental Health Observances
August 30: National Grief Awareness Day
August 31: International Overdose Awareness Day
Primary CAN Resource List
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Click here to see a list of CAN’s core service agencies, organized by quadrant.
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Click here to see a list of housing resources in the District of Columbia, including government housing programs, housing counseling services, housing education, affordable housing programs, and transitional housing support. Resources are listed by quadrant.
Click here to see a list of DC shelters by quadrant.
Click here for additional informational resources related to DC housing.
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Ward 1 Locations
1. The Table Church
1459 Columbia Road N.W Washington DC 20009
202-618-6050
2. The Salvation Army to Sherman Ave
3335 Sherman Ave. N.W Washington DC 20010
202-829-0010
3. YMCA Anthony Brown
1325 W Street N.W Washington DC 20009
4. Martha’s Table N.W at The May Croft
1474 Columbia Road N.W Washington DC 20009
202-328-6608
5. Spanish Catholic Center
1618 Monroe St, N.W Washington DC 20010
202-939-2400
6. Northwest Center
2702 Ontario Road N.W Washington DC 20009
202-483-2857
7. Thrive DC
1525 Newton Street N.W Washington DC 20010
202-737-9311
Ward 2
1. Greater New Hope Baptist Church
816 8th Street N.W Washington DC 20001
202-842-1036
2. Food for All
816 8TH Street N.W Washington DC 20001
202-842-1036
3. National City Christian City
5 Thomas Circle N.W Washington DC 20005
202-232-0323
4. First Rising Zion Baptist Church
602 N Street N.W Washington DC 20001
202-289-4480
WARD 3
1. St. Paul’s Lutheran Church
4900 Connecticut Ave N.W Washington DC 20008
202-966-5489
WARD 4
1. Sixth Church Food Closet
5413 16th Street N.W Washington DC 20011
202-723-5377
2. Southern Rock Baptist Church
750 Buchanan Street N.W Washington DC 20011
202-829-7116
3. Capital Area Food Bank at Lasalle Backus
501 Riggs Road N.E Washington DC 20011
202-671-6340
4. Emory Beacon of Light Inc.
6100 Georgia Ave. N.W Washington DC 20011
202-829-5732
5. Barnard Elementary School
430 Decatur Street N.W Washington DC 20011
202-576-1100
6. Powell Elementary School
1350 Upshur Street N.W Washington DC 20011
202-671-6270
7. Brightwood Education Campus
1300 Nicholson Street N.W Washington D C 20011
202-722-5670
Ward 5
1. Plenty to Eat
2315 18th Place N.E Washington DC 20018
202-269-6623
Ward 6
1. We Are Family Senior Outreach Network
474 Ridge Street N.W Washington DC 20001
202-487-8696
2. Bread for The City N.W Medical Center
1525 7th Street N.W Washington DC 20001
202-265-2400
3. Farther McKenna Center
19 I Street N.W Washington DC 20001
202-842-1112
4. The Holy Temple Church
439 12th Street S.E Washington DC 20003
202-547-8362
5. New Samaritan Baptist Church
1105 Florida Ave. N.E Washington DC 20002
202-397-1870
6. Seaton Elementary School
1503 10th Street N.W Washington DC 20001
202-673-7215
Ward 7
1. Love is Action Food Pantry
500 56th Street N.E Washington DC 20019
240-463-8035
2. Saint Benedict the Moor
320 21st Street N.E Washington DC 20002
202-397-1616
3. East Washington Heights
2220 Branch Ave. S.E Washington DC 20020
202-582-4811
4. New Macedonia Baptist Church
4115 Alabama Ave S.E Washington DC 20019
202- 583-5555
5. Church of the Incarnation
880 Eastern Ave. N.E Washington DC 20019
202- 396-0942
6. Food and Clothing Center
4929 Ames Street N.E Washington DC 20019
202-398-5504
7. DC Dream Center
2909 Pennsylvania Ave. S.E Washington DC 20020
202-575-3337
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Click here for a list of pro bono legal services for consumers in the District of Columbia.
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Black, Indigenous, and People of Color (BIPOC) are at a disproportionate risk of developing mental health conditions due to a variety of systemic issues. To effectively address mental health issues for all, it is crucial to use an intersectional lens that highlights racial inequity and strives to promote equitable access to care. Click here for in-depth information and resources for BIPOC.
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LGBTQ+ (Lesbian, Gay, Bisexual, Transgender, Queer/Questioning, Plus) individuals are at a disproportionate risk of developing mental health conditions due to a variety of systemic issues. To effectively address mental health issues for all, it is crucial to use an intersectional lens that highlights inequities among sexual and gender minorities and strives to promote equitable access to care. Click here for in-depth information and resources for LGBTQIA+ people.
Additional Free Resources
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Click here for a list of Narcotics Anonymous (NA) meetings times throughout the week. Some meetings are virtual, and others are in-person.
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Click here for a list of Unity Health Care clinics in the DC area, organized by quadrant. Unity Health Care, Inc. is DC’s largest nonprofit health and social services organization, serving more than 81,000 individuals and families annually.
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Click here for a list of DC public libraries, organized by quadrant.
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Social Service Navigation Programs United Way of the National Capital Area Community Services / Non-Profits 1015 18th St NW Suite 1200, Washington, DC (202) 488-2000 District Bridges Community Services / Non-Profits 1401 Columbia Rd NW, Washington, DC (202) 790-4084 Community of Hope - The Triumph Community Services / Non-Profits 4225 6th St SE, Washington, DС (202) 735-0979 Department of Human Services of the District of Columbia Department of Social Services - PEOPLES Building 64 New York Ave NE #6, Washington, DС (202) 671-4200 Virginia Williams Family Resource Center Social Services Organization 64 New York Ave NE, Washington, DC (202) 526-0017 Social Service Organizations and Resources Child Columbia and Family Services Agency of District of Social Services Organization 200 I St SE, Washington, DC (202) 442-6100 Community Family Life Services Non-Profit Organization 4860 Fort Totten Dr NE, Washington, DC Georgia Avenue Family Support Collaborative Social Services Organization 4420 Georgia Ave NW, Washington, DC (202) 722-1815 UPO Anacostia Community Service Center Social Services Organization 1649 Marion Barry Ave SE, Washington, DC Father McKenna Center Social Services Organization 19 I St NW, Washington, DC (202) 842-1112 The Community Partnership for the Prevention of Homelessness 14 Kennedy St NW, Washington, DC (202) 543-5298 Community and Social Service Organizations National Human Services Assembly Non Profit Organization H Street NE PMB 97571, Washington, DC (202) 347-2080 NASW Foundation Social Services Organization 750 First NE #400, Washington, DC (202) 408-8600 Newcomer Community Service Center Inc Recreation Center St NW #31, Washington, DC (202) 462-4330 PAW Foundation Association / Organization 1637 15th St NW Suite 413, Washington, DC (866) 316-7263 description
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Medical Needs Kaiser Permanente Capitol Hill Medical Center 700 2nd St NE (202) 346-3000 Poore Haven - One Medical Adult Primary Care Doctor & Clinic, Hospital & Medical Center 1827 Adams Mill Rd NW, #C Washington, DC 20009 (888) 663-6331 Kothapally Akshara - One Medical Adult Primary Care 1501 M St NW, #450 Washington, DC 20005 (888) 663-6331 onemedical.com Health Services for Children with Special Needs, Inc 1161 Vermont Ave NW, Ste 1200 Washington, DC 20005 (202) 467-2737 Comprehensive Primary Care 1920 L St NW Washington, DC 20036 ComprehensivePrimaryCare.com (202) 296-4002 Sullivan Center for Breast Health 5255 Loughboro Rd NW (202) 785-2400 Children's National Anacostia Pediatric Hospital & Medical Center 2101 Martin Luther King Jr Ave SE (202) 476-6900 Medical Needs Trusted Health Plan / Hospital & Medical Center 1100 New Jersey Ave SE, Ste 840 (855) 326-4831 Budhrani Rishika - One Medical Adult Primary Care 1627 I St NW, #800 (202) 660-0015 Community of Hope Marie Reed Health Center 2155 Champlain St NW (202) 540-9857 Whitman-Walker Health Hospital & Medical Center 1525 14th St NW (202) 745-7000 The Neurology Center Hospital & Medical Center 2021 K St NW / Maryland (301) 562-7200 Sibley Pain Center Physical Therapy, Hospital & Medical 5125 Loughboro Rd NW (202) 364-5312 GW Comprehensive Breast Center 2300 M St NW (202) 741-3270 Health and Medical Centers Trusted Health Plan / Hospital & Medical Center 1100 New Jersey Ave SE, Ste 840, Washington, DC (855) 326-4831 Budhrani Rishika - One Medical Adult Primary Care 1627 I St NW, #800, Washington, DC (202) 660-0015 Community of Hope Marie Reed Health Center 2155 Champlain St NW, Washington, DC (202) 540-9857 Whitman-Walker Health Hospital & Medical Center 1525 14th St NW, Washington, DC (202) 745-7000 The Neurology Center, Hospital & Medical Center 2021 K St NW, Maryland (301) 562-7200 Sibley Pain Center Physical Therapy, Hospital & Medical Center 5125 Loughboro Rd NW, Washington, DС (202) 364-5312 GW Comprehensive Breast Center 2300 M St NW, Washington, DС (202) 741-3270 description
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Emergency Shelter Resources Virginia Williams Family Resource Center Phone: (202) 399-7093 The Terrell - Ward 1 Operated by: CORE DС Email: TerrellReferral@coredc.org The Brooks - Ward 3 Operated by: Friendship Place Phone: (202) 714-7798 Email: thebrooksintake@friendshipplace.org The Kennedy - Ward 4 Operated by: NCCF Phone: (202) 845-8070 Email: Ikennedy@nccf-cares.org The Sterling - Ward 5 Operated by: NCCF Phone: (202) 450-2461 Email: sterling@nccf-cares.org The Aya - Ward 6 Operated by: Community of Hopе Phone: (202) 621-8954 Email: ayaintake@cohdc.org Additional Emergency Shelter Resources The Horizon - Ward 7 Operated by: CORE DC Phone: (202) 733-4069 Email: horizonreferral@coredc.org The Triumph - Ward 8 Operated by: Community of Hope Phone: (202) 735-0979 Email: triumphintake@cohdc.org description
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Reentry After Incarceration Department of Corrections 3424 Minnesota Avenue, NE, 2nd Floor, Washington, DC 20019 (202) 698-4932 Email: doc@dc.gov Catholic Charities 924 G Street, NW Washington, DC 20001 GetHelp@cc-dc.org (202) 772-4300 CSOSA 800 North Capitol Street NW Washington, DC 20002 (202) 220-5300 csosa.gov/contact-us/ The Sentencing Project – Research and Advocacy for Reform 1150 Connecticut Ave NW, Suite 601, Washington, DC 20036 (202) 628-0871 Reentry and Legal Assistance Resources Criminal Justice Coordinating Council 441 4th Street, NW, Suite 715 North Washington, DC 20001 (202) 442-9283 Email: dccjcc@dc.gov Legal Aid DC 1331 H Street, NW, Suite 350 Washington, DC 20005 legalaiddc.org Thrive DC 1525 Newton St NW, Suite 51, Washington, DC 20010 thrivedc.org (202) 360-9772
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Child and Family Services Agency (CFSA) (202) 442-6100 The DC Child and Family Services Agency (CFSA) is the public child welfare agency in the District of Columbia responsible for protecting child victims and those at risk of abuse and neglect and assisting their families. Department of Behavioral Health (DBН) (202) 673-7440 DBH provides prevention, intervention and treatment services and supports for children youth and adults with mental and/or substance use disorders including emergency psychiatric care and community-based outpatient and residential services. Department of Corrections (DOC) (202) 673-7316 The DC Department of Corrections (DOC) is one of 17 agencies under the District of Columbia's public safety cluster. The DOС mission is to provide a safe, secure, orderly and humane environment for the confinement of pretrial detainees and sentenced inmates, while affording those in custody meaningful rehabilitative opportunities that will assist them to constructively re-integrate into the community. Department on Disability Services (DDS) (202) 730-1700 The Department on Disability Services is composed of two Administrations that oversee and coordinate services for residents with disabilities through a network of private and non-profit providers: Developmental Disabilities Administration (DDA) and Rehabilitation Services Administration (RSA). DDS also supports the District's Disability Determination Division where Social Security Disability Insurance claims determinations are processed. Department of Employment Services (DOES) (202) 724-7000 The Department of Employment Services provides comprehensive employment services to ensure a competitive workforce, full employment, life-long learning, economic stability and the highest quality of life for all District residents. Department of Health (DOH) (202) 442-5955 The Mission of the Department of Health is to promote and protect the health, safety and quality of life of residents, visitors and those doing business in the District of Columbia. Our responsibilities include identifying health risks; educating the public; preventing and controlling diseases, injuries and exposure to environmental hazards; promoting effective community collaborations; and optimizing equitable access to community resources. Department of Healthcare Finance (DHCF) (202) 442-5988 The Department of Health Care Finance (DHCF), formerly the Medical Assistance Administration under the Department of Health, is the District of Columbia's state Medicaid agency. The mission of the Department of Health Care Finance is to improve health outcomes by providing access to comprehensive, cost-effective and quality healthcare services for residents of the District of Columbia. In addition to the Medicaid program, DHCF also administers insurance programs for immigrant children, the State Child Health Insurance Program (S-CHIP or CHIP) and Medical Charities (a locally funded program). Department of Human Services (DHS) (202) 671-4200 The mission of the Department of Human Services (DHS), in collaboration with the community, assists low-income individuals and families to maximize their potential for economic security and self-sufficiency. Department of Parks and Recreation (DPR) (202) 673-7647 The DC Department of Parks and Recreation (DPR) provides quality urban recreation and leisure services for residents and visitors to the District of Columbia. DPR supervises and maintains area parks, community facilities, swimming pools and spray parks, and neighborhood recreation centers. The agency also coordinates a wide variety of recreation programs including sports leagues, youth development, therapeutic recreation, aquatic programming, outdoor adventure, camping, and senior citizen activities. Adaptive programs and facilities are available for persons with disabilities. Department of Youth Rehabilitation Services (DYRS) (202) 299-3977 The Department of Youth Rehabilitation Services (DYRS) is responsible for the supervision, custody, and care of young people charged with a delinquent act in the District in one of the following circumstances: • Detained in a DYRS facility while awaiting adjudication. • Committed to DYRS by a DC Family Court judge following adjudication. . outh can be initially committed to the agency until the age of 18 and may remain in DYRS' care until the age of 21. The agency provides comprehensive support services to committed youth, both in its secure facilities and within the community, and is designed to help young people get on the right track and successfully transition into adulthood. DYRS works with other District agencies, community partners, and juvenile justice experts to implement innovative, research-based models that are in line with best practices in the juvenile justice and youth development fields. District of Columbia Public Library. The District of Columbia Public Library is a vibrant center of activity for residents and visitors in the nation's capital. The library provides environments that invite reading, learning and community discussion and equips people to learn all their lives, to embrace diversity and to build a thriving city. We are proud to be a recognized force in the community for engaging the mind, expanding opportunities and elevating the quality of life. District of Columbia Public Schools (DCPS) (202) 442-5885 Our purpose is to ensure that every DCPS school provides a world-class education that prepares all of our students, regardless of background or circumstance, for success in college, career, and life. Office of Disability Rights (ODR) (202) 724-5055 The mission of the DC Office of Disability Rights (ODR) is to ensure that the programs, services, benefits, activities and facilitiesoperated or funded by the District of Columbia are fully accessible to, and useable by people with disabilities. ODR is committed to inclusion, community-based services, and self-determination for people with disabilities. ODR is responsible for overseeing theimplementation of the City's obligations under the Americans with Disabilities Act (ADA), as well as other disability rights laws. Office of Human Rights (OHR). Phone: (202) 727-4559 Office of the State Superintendent of Education (OSSE) (202) 727-6436 The Office of the State Superintendent of Education (OSSE) is the State Education Agency for the District of Columbia chargedwith raising the quality of education for all DC residents. OSSE serves as the District's liaison to the U.S. Department of Education and works closely with the District's traditional and public charter schools to achieve its key functions. Public Charter School Board (202) 328-2660 Our goal is to ensure that students and families in Washington, DC have access to quality public charter school education. We do that by setting tough academic standards, using a comprehensive charter application review process and effective oversight,providing meaningful support and actively involving parents, school leaders, the community and policy makers. State Board of Education (SBOE) (202) 741-0888 The Mission of the District of Columbia State Board of Education is to provide policy leadership, support, advocacy, and oversight of public education to ensure that every student is valued and learns the skills and knowledge necessary to become informed, competent, and contributing global citizens. The State Board views its role in the achievement of this mission as one shared responsibility, whereby it engages families, students, educators, community members, elected officials and business leaders to play a vital role in preparing every child for college and/or career success
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Government Agencies
Consumer Financial Protection Bureau (CFPB) www.consumerfinance.gov Community Planning and Development (CPD) Office of Community Planning and Development 202-708-1112 Department of Agriculture (USDA) Contact the U.S. Department of Agriculture Elder Justice Initiative (EJI) 202-514-2000 Website: Elder Justice Initiative Office of the Assistant Secretary – 202-693-2772 www.dol.gov/agencies/eta Employment & Training Administration (ETA) 200 Constitution Ave NW Washington, DC 20210 1-877-US-2JOBS 1-877-872-5627 www.dol.gov Fair Housing and Equal Opportunity 1-202-708-1112